Noticeboard

TEXT MESSAGING - Important Information

The surgery will be sending text messages to inform patients when they are due for  certain review such as Blood Pressure or where we require updated information such as smoking status.  These text messages will not contain personal information such as your name etc.   Please ensure your mobile numbers are up to date. If you do not wish to receive text messages please write to us and we will update your records accordingly.

Many thanks

 

Call Blocking  -  Does your mobile phone accept calls from unknown numbers?

The practice are experiencing difficulty contacting patients who have provided their mobile numbers due to Call Blocking.  Generally this is when patients have provided their number during the emergency triage clinic or when the doctors or administration team need to contact a patient regarding test results etc.

If you are contacting the practice please ensure you provide a number which will receive calls from an unknown number.

Thank you

 

Online Services

On-line Services - Appointments ONLY & Full Access(Appointments & Repeat Medication)

What can I do on-line?

You can continue to:

 Book and cancel appointments

 Order your repeat prescriptions

 Access your surgery online at any time, wherever you are.

There are 2 options for registering on line:

  1. Appointments ONLY
  2. Appointments & Ordering Repeat Medication - Full Access.

To register for Appointments only please complete the online registration form and you will receive a verification email, once complete you can make your appointment.  Should you have any queries or need help with this process please click on the patient services link below.

Full access for appointments and ordering repeat medication requires completion of our Registration Form which must be presented at Reception with photographic ID to enable the practice to process your Full Access Request. 

One line Registration Form - Full Access

The new website includes a help section for patients and includes user guides and videos on how to migrate to the new website and use the services available. Please click on the following link to access the patient online help (or copy the link into your web browser),

http://help.visionhealth.co.uk/Patient_Services_-_Patient_Help_Centre/v1.7/Content/Home.htm

Thank you



 
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