TEXT MESSAGING - Important Information
The surgery will be sending text messages to inform patients when they are due for certain review such as Blood Pressure or where we require updated information such as smoking status. These text messages will not contain personal information such as your name etc. Please ensure your mobile numbers are up to date. If you do not wish to receive text messages please write to us and we will update your records accordingly.
Call Blocking - Does your mobile phone accept calls from unknown numbers?
The practice are experiencing difficulty contacting patients who have provided their mobile numbers due to Call Blocking. Generally this is when patients have provided their number during the emergency triage clinic or when the doctors or administration team need to contact a patient regarding test results etc.
If you are contacting the practice please ensure you provide a number which will receive calls from an unknown number.