TEXT MESSAGING - Important Information

The surgery will be sending text messages to inform patients when they are due for  certain review such as Blood Pressure or where we require updated information such as smoking status.  These text messages will not contain personal information such as your name etc.   Please ensure your mobile numbers are up to date. If you do not wish to receive text messages please write to us and we will update your records accordingly.

Many thanks


Call Blocking  -  Does your mobile phone accept calls from unknown numbers?

The practice are experiencing difficulty contacting patients who have provided their mobile numbers due to Call Blocking.  Generally this is when patients have provided their number during the emergency triage clinic or when the doctors or administration team need to contact a patient regarding test results etc.

If you are contacting the practice please ensure you provide a number which will receive calls from an unknown number.

Thank you


Test Results

Results of investigatins undertaken by the practice e.g. blood test, biopsies, x-rays, smears are available by phone from the receptionist at any time.  Results of investigatins taken at hospital are not routinely available unless stated by the hospital; such results can take up to four to six weeks to arrive.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if you are advised to do so.

Pleae note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior written permission for the release of this data or they are not capable of understanding the results.

 Urine Forms

Due to Health & Social Care procedure the treatment room are unable to process urine samples which do not have a completed form & Label on the sample bottle.

To assist with this process please click the link below to print a form and label which can be taped to the sample bottle.

*Please note our administration team are not permitted to handle any samples being left at the practice due to infection control.

Thank you for your co-operation.

Urine Form & Label

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