Old School Surgery - Information about the doctors surgery opening hours, appointments, online prescriptions, health information and much more

Noticeboard

TEXT MESSAGING - Important Information

The surgery will be sending text messages to inform patients when they are due for certain review such as Blood Pressure or where we require updated information such as smoking status. These text messages will not contain personal information such as your name etc. Please ensure your mobile numbers are up to date. If you do not wish to receive text messages please write to us and we will update your records accordingly.

Many thanks

Call Blocking - Does your mobile phone accept calls from unknown numbers?

The practice are experiencing difficulty contacting patients who have provided their mobile numbers due to Call Blocking. Generally this is when patients have provided their number during the emergency triage clinic or when the doctors or administration team need to contact a patient regarding test results etc.

If you are contacting the practice please ensure you provide a number which will receive calls from an unknown number.

Thank you

PRACTICE CLOSURE

The practice will be closed on:

Friday 12/7/24 - for emergencies please ring Dalriada Urgent Care on 02825663509

Monday 15/7/24 - Open for MEDICAL EMERGENCIES ONLY - between 8.30am & 5.30pm please ring 02890855400.

Please note we are unable to process requested for medication while the practice is closed. On-line requests received after 4pm on 11/7/24 will not start to be processed until Tuesday 16/7/24. Please allow 72 working hours before presenting at your nominated pharmacy.

Building Work at Old School Surgery

Old School Surgery recently received approval from the Strategic Planning and Performance Group (SPPG) to commence building and extension to the existing premises.

The purpose of this building is to enhance the services available at the practice once funding becomes available from the Department of Health. These services may include physiotherapy, Social Worker and Mental Health Worker with administrative support.

Building work is expected to be completed by December 2024.

We appreciate there may be some disruption during the process to the surrounding carpark and noise within the premises and thank you for your understanding and support during this process.

Many thanks

The Partners at Old School Surgery

Vaccination Update

Information in respect of Shingles and MMR are located in Vaccination update on the right hand side.

Tip of the Iceberg - Workload in your GP Practice

CHANGE TO PRACTICE BOUNDARY

From 1/4/22 the Practice Boundary changed to encompass the following area:

Station Road Greenisland, left along Shore Road, Marine Highway Carrickfergus, turn left at Taylors Avenue connecting to Prince Andrew Way to North Road, left onto Middle Road, right to Lower Woodburn Road, left Lisglass Road to Irish Hill Road, left on Carntall Road, left at Doagh Road, right at Doagh Road, left to Station Road in Whiteabbey, left onto Shore Road returning to Greenisland

To view a mapped area please click on the link below:

Map of Area

Patients who currently reside outside the Practice Area will remain on the Practice list while they remain at their current address. Should they move to another address outside the practice area they will be advised to register with a GP in their locality and removed from the practice list.

Patients registered outside the Practice Area who extend their family i.e. new birth, adoption or fostering may register with the Practice.

Many thanks

Practice Update - September 2021

Please click on the link below for the latest update from the Surgery. This information includes and audit on patient contacts and workload provided by the practice for a 12 month period as well as information on services available at the practice.

Practice Information Update - September 2021

Practice Telephone System - From: Friday 23 April 2021

We have now moved to a new telephone system. When you contact the surgery you will be provided with a number of options,

If you have a critical emergency you should dial 999 and not wait to be connected to a member of staff.

Press 1 - Repeat Prescriptions - you will be connected with a member of the administration team between the hours of 11.00am to 12.30pm & 2.30pm to 4.00pm. Outside these times until 5.30pm you can leave your name, date of birth, address and name and strength of medication you require.

Press 2 - to book a telephone consultation with the GP. Please note these consultations are limited & once they have been allocated each day you will be asked to ring the following day. The administration staff will ask questions on behalf of the doctor to ensure you are directed to the appropriate healthcare professional i.e. queries regarding medication will be directed to one of our Practice Based Pharmacists.

Press 3 - General Enquires.

Please note: if you leave a message on our repeat prescription line for issues not related to a medication order your request will not be processed.

We would like to thank everyone for your patience and kindness shown to our staff. Unfortunately, a minority feel it is appropriate to verbally abuse our staff and this cannot be tolerated. Such behaviour may result in your removal from the practice list.

(Site updated 15/07/2024)