This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

HomeVisit Requests - Please see our updated section on Home Visits (22/3/16).

Patients at Risk of Acute Renal Failure - People with mild and moderately low kidney function are at greater risk of developing kidney damage during periods of acute illness such as infections caused by flu or gastroenteritis.  Please click here for further information. 

When will my Prescription by ready?  - click here to see when your prescription will be ready for collection from the surgery or nominated pharmacy.

Cancel your appointment - Please help us improve our service by cancelling your appointment via:

  1. On-line -  Click   here  
  2. Telephoning  us on 02890864455.
  3. Calling in person at the reception desk
 
Additional Practice Closure dates in 2015- 2016 click here .

Newsletter - please click here  for our practice Newsletter.  

Minor Ailments - Working with our local pharmacy's - Please see Clinics & Services
 

 

September 2015 - DNAs remain a problem within the practice.  We appreciate that it will take time to fully educate a minority of the Practice population on the importance of cancelling an appointment and the impact this has on both the Practice and other patients wishing to book an appointment. The Practice is implementing a number of changes to try and combat its high levels of DNAs.  These are as follows:

Clinic Letters - it was common practice for the Practice to pre-arrange appointments for patients in certain clinical areas, such as, Cervical Screening, Diabetes etc. Over the coming weeks we will phase out sending prearranged appointments and place the onus on the pateint to ring and arrange a appointment with the correct health care professional/clinic.

On-line appointments - this will enable you to make appointments 24hr day/7 days per week via a secure network.  This system will provide confirmation of your appointment to a registered email address.  We are currently undertaking training for this system and preparing our protocols/procedures for possible implementation in December 2015.

The DNA policy was introduced at the start of 2014.  The practice will monitor DNA rates on a monthly basis. Ongoing rates are as follows:

MonthDNA Rate
January 2016126
February 2016141

March 2016

133

April 2016

159

May 2016

173

June 2015

198

July 2015

163

August 2015

152

September 2015

163 

October 2015

186

November 2015

189 

December 2015

130

 
 
Health and Social CareThis site is brought to you by My Surgery Website