The practice will be closed on Monday 26/8/19 - for MEDICAL EMERGENCIES please contact:
Dalriada Urgent Care - 02825663500
The Surgery re-opens on Tuesday 27/8/19 as normal.
On-line services - unfortunately there is a widespread issue with Patient Services - In Practice Systems who provide this service are currently working to resolve this issue as soon as possible.
Unfortunately this is beyond our control and we apologise for any inconvenience caused.
We will continue to update you via this site.
Call Blocking - Does your mobile phone accept calls from unknown numbers?
The practice are experiencing difficulty contacting patients who have provided their mobile numbers due to Call Blocking. Generally this is when patients have provided their number during the emergency triage clinic or when the doctors or administration team need to contact a patient regarding test results etc.
If you are contacting the practice please ensure you provide a number which will receive calls from an unknown number.
Do you check your Blood Pressure at home?
Please read our guide to ensure your are getting the best results. Please click on our Patient Information Leaflets on the right hand side of your screen to access all our leaflets.
Practice Survey 2019
Practice Statement regarding recommending the Practice - 2019
Ordering of prescriptions via Telephone
11.00am & 12.30pm
2.30 pm & 4.00pm
There is no change to the time frame for when your prescription will be ready. Further information on when prescriptions are available for collection from the surgery or at your nominated pharmacy can be obtained by clicking here.
Prescriptions can be ordered 24 hrs/7 days per week via our online services. Further information is outlined below.
We would be grateful for your co -operation in this regard.
On-line Services - Appointments ONLY & Full Access(Appointments & Repeat Medication)
What can I do on-line?
You can continue to:
Book and cancel appointments
Order your repeat prescriptions
Access your surgery online at any time, wherever you are.
There are 2 options for registering on line:
- Appointments ONLY
- Appointments & Ordering Repeat Medication - Full Access.
To register for Appointments only please complete the online registration form and you will receive a verification email, once complete you can make your appointment. Should you have any queries or need help with this process please click on the patient services link below.
Full access for appointments and ordering repeat medication requires completion of our Registration Form which must be presented at Reception with photographic ID to enable the practice to process your Full Access Request.
One line Registration Form - Full Access
The new website includes a help section for patients and includes user guides and videos on how to migrate to the new website and use the services available. Please click on the following link to access the patient online help (or copy the link into your web browser),
Practice Privacy Statement - Please click on the link below
Urine Samples & Forms - please see further information - Clinics & Services
Do I need an Antibiotics? please see Further Information section 1
(Site updated 23/08/2019)